Heaven Sent Pretty
We'd Love to Hear From You
Whether you're choosing your very first Heaven Sent Pretty piece, searching for the perfect gift, or simply have a question, we're always delighted to help.
Every message is read with genuine care, and every customer becomes part of our story.
Welcome
Our Door Is Always Open
At Heaven Sent Pretty, we believe beautiful sleepwear is only part of creating an unforgettable experience.
Kindness. Connection. Thoughtful service.
These little moments matter just as much. Whether you need sizing advice, assistance with an order, wholesale information, or simply wish to say hello, we'd be honoured to hear from you.
Thank you for supporting our small Australian business. Every order, every message, and every returning customer means more to us than words can express.
Write To Us
Send a Message
Customer Care
Here When You Need Us
Need assistance with sizing, an order, gifting, or product advice? We're always happy to help.
Response Time
Monday – Friday
We usually reply within 1–2 business days. If you're contacting us about an existing order, please include your order number.
Wholesale Enquiries
Interested in becoming a Heaven Sent Pretty stockist? We'd love to hear about your boutique.
info@heavensentpretty.com.auPress & Collaborations
We welcome thoughtful collaborations with photographers, creators, stylists, influencers, and media.
info@heavensentpretty.com.auIn Good Company
Made to Be Lived In
Worn on slow mornings, gifted to daughters, and kept for years.
Our Promise
Every Message Matters
Personal Service
Every enquiry is personally answered with genuine care. We believe thoughtful customer service is just as important as beautiful products.
Boutique Experience
From your first enquiry to the arrival of your parcel, we want every interaction to feel warm, effortless, and memorable.
Here to Help
Need help choosing your size? Looking for the perfect gift? Have a question about one of our collections? We're always delighted to help.
Good To Know
Frequently Asked Questions
With Gratitude
Thank You for Visiting Heaven Sent Pretty
Every order, every message, every kind word, and every returning customer helps us continue creating beautiful sleepwear inspired by slow mornings, romance, and everyday luxury.
Your support allows us to keep creating timeless pieces designed to be treasured for years to come. Thank you for being part of our story.
With love,
Lavinia & the Heaven Sent Pretty Family